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1.     Who are we?

1.1      We are ColArt Contract Manufacturing Limited trading as “Reeves”. We own and operate this website (the “Site’). Our contact details are on the Site. Please contact us if you have any questions or feedback about this policy.

1.2     For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is ColArt Contract Manufacturing Limited under number Z1148479.

2.     What’s the point of this policy

2.1    This policy tells you how we deal with your “personal data” (that is, information about any identified or identifiable living persons). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.

2.2    Please do not use the Site unless you are completely happy with this policy. If you do use the Site, we will assume that you do accept it.

3.      Might the policy change?

3.1    It may well do and so you should check it whenever you visit the Site. We will assume you agree to the revised policy if you use the Site after the effective date shown at the top of the revised policy.

4.      What personal or other data do we collect

Information you give us

4.1     We collect and store the information which you give us through forms you fill in on the Site – such as your name, address, email address, phone number, artist type, art media preferences – or when communicating with us by phone, email or in some other way.

Information we collect about you

4.2   We receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from our site (including date and time), cookie number, activity on the Site including the pages you visited, searches you made, products purchased, likes, comments and uploads.

Information we receive from other sources

4.3    We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

5.      What about cookies?

5.1     We use cookies. Please see our separate cookies policy.

6.      How do we use your personal data?

6.1     We use your personal data to provide our services arising from any contracts entered into between you and us and to provide you with the information, products and further services that you may request from us.  These include send service / transactional messages, process payments and/or fulfil orders.

6.2     We use your personal data to help us communicate with you effectively should you try to contact us through the Site.

6.3     We only want to send you marketing-related communications (including by email, post, phone or SMS) that we feel may interest you and if you have given permission on the Site. You can change your privacy settings and preferences within ‘Your Account’. Please note: even if you choose not to receive marketing emails from us, you will still receive our transactional emails, such as messages related to your orders, updates on products and services you have purchased from us, or information about your account. You will also continue to receive emails about other programmes you have enrolled in such as The Fine Art Collective and Artists Outreach Programmes.

6.4     We may use personal data to recognise you when you visit or return to the Site to track anonymised traffic and usage patterns, to prevent or detect fraud or abuses or to help us improve the Site. We may use cookies to do this. See our cookies policy.

6.5     We may use your personal data to show you advertisements on our website tailored to you and your preferences.   We may use cookies to do this. See our cookies policy.

6.6    If you supply us with a third party email address for “Share your Artbox”, “Refer A Friend” or a similar offer, we will use that email address only to transmit the referral message and we will then immediately delete it.

6.7     We retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.

6.8     We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

7.      How do we protect personal data?

7.1     Security is a high priority. We take all relevant precautions to protect personal data.

7.2     Email and other electronic communications are not secure if they have not been encrypted. Your communications may pass through servers in a number of countries, including countries outside the European Economic Area (EEA) before they reach us. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.  We do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the Site.

8.      To whom do we disclose personal data?

8.1     Payment details including credit card numbers are supplied direct to our banking partner. We do not receive such information.  To ensure your details are not being used without consent, your personal data may be supplied to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.

8.2     We may allow access to your personal data by third parties who supply us with a service.  Examples include e-commerce platform providers, couriers (to enable delivery of goods), website hosts and businesses which assist us in undertaking communications or monitoring our site.

8.3     If you have given permission on our site, we may provide your personal data to our other group companies,  which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 or selected third parties so that they can send you emails (or other communications) with details of goods or services which may be of interest to you including information about special offers or promotions.  You can change your privacy settings and preferences within ‘Your Account’.

8.4     Your activity on the site

a.     If you register for our community, your display name (which you can change to a different name from your real name if you wish), photo, profile / biography and artwork (including any artwork titles / descriptions) will always be viewable and searchable by users of the Site. Your followers will be notified when you upload new artwork.

b.     Subject to your privacy preference settings, the following information about you may also be viewable and searchable by other users: likes, recent activity, artboxes, reviews, videos watched, artwork uploaded, comments and connections (i.e. users you follow and those who follow you).

c.      If you post a review or comment on the Site, your display name will be shown and the user who is the subject of the review / comment will be notified.

d.     If you follow another user, that user will be notified if you have set your privacy settings accordingly.

e.     If you want to de-activate your account, please deactivate your profile in the “Your Profile and Privacy Preferences” section of your account.

f.     If you want to permanently delete all activity/artwork and close your account, please email us at hello@myreeves.com.

8.5     We may disclose personal data so far as reasonably necessary:

a.     If we have reason to believe you have breached our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority; or

b.     In the case of an actual or proposed (including negotiations for a sale or merger or business combination) involving all or the relevant part of our business.

c.     If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Colart Contract Manufacturing Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8.6     We may store or transfer personal data outside the EEA for the purposes stated in this policy. If so, we will, of course, comply with the applicable laws relating to data transfer outside the EU

8.7     Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are other users of our site or other websites, different rules may apply to their use or disclosure of your information.

9.     How can you access and rectify personal data? 

9.1     You can access and rectify your personal data by contacting us by the means shown on the Site. We may charge an administration fee in line with any applicable data protection laws.

9.2     If you wish, you can permanently delete your account with us by the means explained above.

9.3     For information about your rights under UK data protection laws, see the website of the UK Information Commissioner (http://www.ico.org.uk/).

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